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Known Issue: Writer's Status is not Stable for Oracle Databases

Summary:

While attempting to back up Oracle Databases, you receive an error message stating that a writer's status is not stable.

This article applies to:

Carbonite Plans Products Platforms
Power and Ultimate (Not sure?) Carbonite Safe Server Backup (Not sure?) Windows

Oracle backup are only supported in version 5.6.

Cause:

It indicates the Database is in No Archivelog mode and is opened in a Read Write state. Volume Shadow Copy Service (VSS) does not support backing up a database in this configuration.

An event will be logged in the Windows Applications event logs:

 Event Type:     Error
       Event Source:   Oracle.VSSWriter.ORCL
       Event Category: (255)
       Event ID:       44
       Date:           9/7/2012
       Time:           3:57:39 AM
       User:           N/A
       Computer:       ORACLE11G-WIN
       Description:
       VSS-00044: Database in NOARCHIVELOG mode must be in a consistent state for backup.
       
       
       Cause : The database was open read/write or mounted after a SHUTDOWN IMMEDIATE
       or SHUTDOWN ABORT.
       
       Action : Either mount the database in a consistent state or open it read-only
       to back up the database files.
       
       
       Additional info :
       Oracle Database 11g Enterprise Edition Release 11.1.0.6.0 - Production
       Oracle VSS writer version 11.1.0.6.0 Production
       Error at line : 4558
       Failure on PrepareForBackup event

Solution:

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Verify the Database Mode and State

To verify the database mode and state:

  1. Open Oracle SQL Plus
  2. Run the following commands
    1. SQLPLUS /NOLOG
    2. CONNECT username/password AS SYSDBA
    3. SELECT log_mode from v$database;
    4. SELECT open_mode FROM v$database;

Mount the Database in Read-Only State

To mount the database in read-only state:

  1. Open Oracle SQL Plus
  2. Run the following commands
    1. SQLPLUS /NOLOG
    2. CONNECT username/password AS SYSDBA
    3. SHUTDOWN
    4. STARTUP MOUNT
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